Important Notes: Only 3 chapters are required for this book, therefore the cost of the full text may not be worth it. Additionally: Renting it for the term is also a very affordable option. Chapter 6: Social service organizational settings, goals, and environmental contexts (pp. 184-223) Chapter 7: Organizational structure and dynamics (pp. 224-266) Chapter 8: Human behavior, management, and empowerment in organizations (pp. 267-334)